Susan Walker, ABC

AES Communication Research

Susan Walker, ABC / U.K.

Susan Walker, ABC, is a specialist in communication measurement and employee research and author of the definitive book on the subject Employee Engagement and Communication Research. Her background is includes six years as internal communication manager with Thomson Holidays and research director and partner at MORI, where she headed the HR research practice which included communication and engagement research. Susan now has her own measurement and evaluation consultancy working with a wide range of organizations and also runs training workshops.

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