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Susan Walker, ABC / U.K.
Susan Walker ABC specialises in communication measurement and engagement research. Her background includes internal communication manager with Thomson Holidays and research director and partner at the international research company Market & Opinion Research International (MORI) where she headed the communication and employee engagement research for 15 years.
Susan held a number of IABC UK chapter roles including president and VP professional development. She has presented for professional associations worldwide including IABC New York, Los Angeles, Vancouver and Brussels. She is author of “Employee Engagement and Communication Research” and presented the IABC webinar on effective communication and engagement research. . Her contribution to the field has been recognised by Fellowship of Institute of Internal Communication and the Chairman’s award in 2015 for dedicated service to IABC.