The role of technology in the employee experience

What is your company’s employee experience like? And what role does technology play? The speed at which technology changes and improves increases exponentially. While every piece of new technology may not be relevant to every company, it’s important for communicators to have a basic understanding of new technology and its capabilities, especially in healthcare which is so unique.

It’s important for communicators to understand basic principles from concepts like “the irrigation effect” and “the Hawthorne affect.” They not only explain communication challenges but potential missteps when getting feedback on new technology. This forward thinking ‘tech talk’ will provide attendees with an overview of a number of new technologies that can help enhance their company’s employee experience, and it’s a conversation that IC can own inside the organization.

This webinar will help you:

  • Determine what makes up your employee experience.
  • Gain an understanding of each’s strength to see what would work best in your organization.
  • Secure organizational buy-in into technology investments.
  • Introduce new technologies into the workplace and boost user adoption.


TrackLeadership and strategy
Career LevelGeneralist/specialist
Date and Time: Tuesday at 10:30–11:30 a.m.

chuckPresenter / Chuck Gose / Indiana, U.S.,
is a self-proclaimed Skyline Chili connoisseur and Duran Duran fan with nearly 20 years of experience in marketing, corporate communication, and internal communication. Gose is the founder of ICology, a resource and podcast for internal communicators, and the vice president of business development and partnerships for StaffConnect, an enterprise mobile app developer. He also got to fly in a blimp once.