Below is the schedule at a glance for the World Conference 2021, taking place 28-30 June. As an international association, please note that the times listed include:
The schedule is subject to change.
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16 April 2021
This session will develop and explore the insights generated by the IABC Foundation sponsored Listening survey conducted during the pandemic which points the way to how we need to listen in future. We will highlight key findings about why and how we listen, and the outcomes that good listening delivers in terms of change, innovation and percieved fairness. We'll help participants explore the methods and approaches to use that generate the best outcomes. We will show why it is about time to:
We'll engage participants by inviting them to work with others on the implications of the findings and their stories of listening challenges and successes. Upon completion, participants will be able to: