We are excited to announce the Full Conference Schedule for the World Conference 2022, taking place 26-29 June. Please note that the schedule is subject to change and in order to sort by date, please select and unselect each date to view.
13 February 2021
Amazon Web Services (AWS) has experienced phenomenal growth over the last five years, with a 39% increase in their cloud computing revenue just in the third quarter of 2021. Being Customer Obsessed, our sales teams need to spend a majority of their time with our customers, not reading emails. So how do you communicate a significant migration to a brand-new user interface on our core CRM platform, like Salesforce, to 35,000 field employees while delivering on critical business outcomes without any disruption? You build trust, listen closely, and create a plan. In this session, you'll hear how a small team navigated skeptical stakeholders, key messaging, Slack bots, sneak peek videos, and multiple global audiences to create a dynamic and agile communication plan that captured lightning in a bottle.