Creating resilient employees during times of change

This session showcases a high-level case study of a business that went through tremendous complex change and upheaval over a short amount of time and how through a new twist on change and communication tactics, the 5,000 employees remained resilient throughout. The session draws out the top 10 learnings captured during the change program and how they might be applied in other situations for practitioners who want to create a more resilient workforce or those dealing with change fatigued employees. It’s a compelling case study for business communicators operating at the crossroads of change, culture and communication.

A top 10 list of building blocks for creating a more resilient culture during times of change will be shared, including:

  • Working explanations of the principles of making change personal.
  • Not saying goodbye, but looking forward.
  • The vital importance of advocacy.

TrackCommunication Skills
Format: Speed Presentation
Career level: Generalist/specialist
Date and time: Monday, 4 June, 12 p.m.

Presenter / Louisa Graham / Australia is a results-driven corporate communication professional with solid qualifications and 18 years of experience in the formation of effective policy and communication strategies. She has extensive experience in corporate and listed environments including leading communication strategies and successfully managing complex and sensitive community and public relations issues. Her passion is leading large change and transformation programs that engage and strengthen employees.