Crisis Control: Leadership Skills for the 3 Phases of a Crisis
Even when crises are not the fault of the organization involved, they can be devastating to their overall image. Businesses that have suffered a serious crisis face an uphill battle to recover. Without the leadership of experienced individuals who can steer their organizations through bad times, such recoveries may be impossible.
Today’s business leaders need to demonstrate strong crisis leadership in all three phases of the crisis-planning cycle: anticipation and prevention, mitigation, and recovery. Business leaders who can harness these skills are best-placed for long-term success in even the most adverse circumstances.
Read the complete article, written by World Conference speaker Caroline Sapriel, in CW magazine. Check out Sapriel and Jayne Nucete’s session, “Steering your way through a crisis: An interactive live scenario,” for more crisis management tips.