Using technology communication to facilitate a culture of change

Technology evolution—or shift—is a certainty in business that causes lots of uncertainty in markets and within organizations. Of the top 10 global business risks for 2019, four were technology-related: cybercrime, cyberattacks, data management and technology innovation.

In a recent survey, graduates from the top 30 business schools globally ranked the rapid rate of technological and digital advancement as the biggest challenge for global business leaders. At the same time, the vast majority believe this technological advancement will have a positive impact. Change is life in IT but that does not mean it is easy and it is still often disruptive. Long-tenure employees are typically resistant to change. In your organization, does technology change happen in a vacuum, or is it celebrated as integral to the organization’s evolving culture? How do you bring your organization along on the journey of technology shifts and advancement? How can technology and technology-related communications influence critical culture change within your team and across your company? Technology underpins every aspect of a business, and bringing it to your culture conversations can have a multiplier effect.

In this session, you will:

  • Gain perspective on how technology communications can impact your culture.
  • Learn how RRD accelerated our technology culture shift with a Digital Revolution.
  • Leave with tips and practical ideas for integrating your organization’s technology advancements with culture change.

Format: Presentation
Track: Creativity, Technology & Design

Presenter / Nicole Szydlowski / U.S. is an award-winning internal communication leader with a history of developing and delivering cost-effective, results-oriented communication within global organizations. Her experience spans organizations in telecommunications, manufacturing, financial services and commercial real estate. For the last several years, she has worked almost exclusively in technology communication, helping to ensure technology change within organizations serves to positively impact company culture.