Session Details

Before launching a new internal platform, BCI did something simple - but powerful: they listened. The organization had grown both in size and complexity and they were looking to provide the tools and technology required for its people to be successful in a highly competitive global market. Through workshops, surveys, and ongoing dialogue, they reshaped how information is delivered, accessed, and understood across BCI — aligning internal communications with the strategic imperative of empowering employees. In this session, they share what they heard, what they changed, and what they’re still learning — from content clarity and platform integration to culture-building and strategy.