Session Details

We need a new approach to employee communication. One that delivers genuine connection based on creating conversation and active listening.   This session will help you maximise your impact as you transform your communications strategy. With actionable insights, practical tools and proven strategies you will be able to reshape and refocus your internal communications as you move from content creation and channel management to create genuine connection and community.   Research tells us that only 23% of global employees are engaged at work. It confirms that the ways we typically communicate to employees have hardly changed over 20 years. The old ways are not working and we need a new approach.  ‘Leading the Listening Organisation’ was published in December 2023. It is the first book to focus on listening to employees. It explains how we’re entering a new Age of Listening and how listening to employees is critical in creating organisations that flourish.   As well as sharing lessons from some of the latest thinking, co-author Howard Krais will encourage attendees to consider how they can transform the impact they have and the value they deliver as they rethink their approach, focusing on better connection through dialogue and listening.

• Expand about how to best connect with internal audiences to maximize impact in the organization.
• Recognize what listening to employees means and implement plans for real listening in your organization.
• Champion the importance of listening and recognize the obstacles that get in the way, and how to overcome them.