Below is the schedule at a glance for the World Conference 2021, taking place 28-30 June. As an international association, please note that the times listed include:
The schedule is subject to change.
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It's About Time For... A Leader Like Me
SESSION TRACK: Internal Communications; DE&I; Leadership SPEAKERS: Priya Bates, Co-founder, A Leader Like Me Advita Patel, Director, CommsRebel FORMAT: Interactive Workshop
2020 highlighted both challenges and opportunities for diversity, equity, inclusion, and belonging. Starting with protests and performative gestures, individuals and organizations started asking for performance and proof of true change personally and professionally. A Leader Like Me, with its roots in a connection that started at the 2019 IABC World Conference in Vancouver has evolved into a business launched during pandemic supporting women of colour and amplifying diverse voices around the globe. In this session, we'll discuss: the impact when employees and customers can't see A Leader Like Me in their organizations, how to manage imposter syndrome and build confidence through community, and how to turn awareness into action when it comes to diversity, inclusion, equity and belonging. The important role of communication professionals and the profession itself in supporting and driving change. Individually and collectively, it's about time we drive needed change.
Upon completion, participants will have a better understanding of:
Priya Bates, ABC, MC, SCMP, IABC Fellow, is an award-winning professional communicator with a passion for driving strong performance from the inside out. As President and owner of Inner Strength Communication, Priya builds strategic internal communication, engagement, branding, and transformational change plans that enable, engage and empower employees to deliver business results. Her clients include organizations and leaders across technology, retail, financial, healthcare, mining, and manufacturing sectors looking to build strategic internal communication expertise. As co-founder for A Leader Like Me, Priya creates an empowered community for women of colour to help them build skills, define strategies, and find support to grow in their careers. Priya is an Accredited Business Communicator (ABC) and Certified Strategic Communication Management Professionals (SCMP). She is honoured to have been recognized nationally and globally for lifetime achievement and professional contribution by IABC.
Advita is the Managing Director of CommsRebel, an internal communication and employee experience consultancy based in Manchester, UK. She's also the co-founder of A Leader Like Me, a global membership programme, which helps underrepresented women of color.
New Internal Comms Platforms: Robbers of Time
SESSION TRACK: Communication Strategy SPEAKERS: Kirsten Major, Communications Strategist, Josh Walker Digital Strategy FORMAT: Breakout
Over the past decade, starting with major players such as Slack, Yammer, and Salesforce, there has been a movement to adapt and offer social media engagement-style platforms for enterprise communications. With COVID, the trend has accelerated. With this comes an unspoken, fatal-flaw level problem. Today's employees want a whole-person approach to work life. They expect engagement, recognition, stimulation, even recreation. New comms tools and intranets meet those needs with social media-style elements that mirror online life outside of work. Social media is paid for by advertising. The longer users spend on the platform, the more money can be made. Social media sites are built to circumvent executive-level decision-making brain function and appeal to our more survival-level brain directives. Everything we know about social media and effective focus tells us that their use causes catastrophic wastes of time at work...so why are we bringing them into our workplaces?
I am a communications professional with a specialty in internal communications. I help organizations come up with strategies to engage employees and create win-win scenarios. My mission is to help people be great at work and my passion is business storytelling. I have served in director-level positions at various organizations in New York City, where I am based.
Building a Culture of Communication and Collaboration
SESSION TRACK: Culture; Skills; Leadership SPEAKERS: Colin Ellis FORMAT: Interactive Workshop
2020 will be forever remembered as the year that organizations around the world finally embraced technology, which for too long had been held back by the behaviours and scepticism of senior managers. However, embracing technology is one thing, ensuring that it enhances the communications channels in place to improve the way that people work together is quite another issues. We have more communication tools at our disposal than ever before. We communicate more than we have ever done. Yet the quality of these communications has diminished with millions of emails and direct messages going unread every single day. Great leaders understand that effective communication is not one approach for all. It is nuanced and tailored to the needs of the individual. This informative, engaging and entertaining speech introduces the principles and practicalities of variable communication and how it can enhance the way that people work together.
Upon completion, participants will understand:
Colin D Ellis is an award-winning international speaker, Amazon #1 best-selling author and renowned culture change and project management expert who works with organisations around the world to help them transform the way they get things done. Able to draw on more than 30 years of public and private sector leadership experience in the UK, New Zealand and Australia, Colin shares his knowledge of workplace culture, project management and communication through his books Culture Fix: How to Create a Great Place to Work and The Project Book, programs and speeches. His latest book Culture Hacks: 26 Ideas to Transform the Way You Work will be released on 1st February 2021. He is also the creator of the Culture Fix Community and the co-founder of The PM Circle, two virtual communities that seek to connect people and ideas from around the world.
From Communications Leader to Business Leader
SESSION TRACK: Leadership SPEAKERS: Catherine Ducharme, Co-Founder, Fluency Leadership FORMAT: Breakout
Massive disruption and pervasive uncertainty vaulted the communications role and contribution right on stage, under the brightest of lights, in 2020. Never before have communicators been so valuable to their organizations, earning new equity as connectors, trusted advisors, employee advocates and thoughtful communicators. It has handed us a once-in-a-career opportunity to leap from strategic advisor to influential business advisor. The question now is how do we sustain and maximize this opportunity? To be fully expressed business leaders, we can’t simply focus on the craft of communications, instead we need to seize the broader opportunity of leadership and what it means to lead through this new distributed, tumultuous reality. It’s about time to embrace a new language of leadership and build a heightened sense of self-awareness, clarity, curiosity and empathy. This session outlines the leadership fluencies required to grow into this new space and multiply our influence as business leaders.
Upon completion, participants will be able to:
Catherine Ducharme, ACC, CLC Catherine is a career communicator, leader, entrepreneur and speaker who brings 25+ years communications and leadership experience in a range of industries. Over her career, Catherine has held senior leadership roles in Corporate, Internal and Marketing Communications. Her experience leading teams, providing executive counsel, and having a seat at the senior leadership table is real, lived and relatable. Catherine isan ICF Associate Certified Coach and Certified Leadership Coach. She’s also a past president of the International Association of Business Communicators regional board and local BC chapter.
All > Some: The Importance of Accessible Content in Communications
SESSION TRACK: Skills; Professional Development; DE&I SPEAKERS: Matisse Hamel-Nelis, Project Manager, Inclusive Workplaces, Canadian National Institute for the Blind (CNIB) FORMAT: Interactive Workshop
Imagine if your business could reach millions of potential clients your competitors are missing, just by changing your outlook on the world? Fifteen percent of the population lives with some form of disability (sensory, motor, neurological or other). The UN calls them the world’s largest minority. You’ve no doubt heard of companies being sued for inaccessible websites, but what about social media content? Or annual reports, strategic plans, podcasts and videos? These are just some of the projects we work on as communicators, but how often do you think about accessibility when you're creating a post, producing a video, or sharing a PDF? Attendees will learn:
Matisse Hamel-Nelis is the Project Manager for Inclusive Workplaces at CNIB, a national non-profit organization that's striving to change what is it to be blind today. She's also the founder and principal of Queddo Communications and teaches part-time in the public relations program at Durham College. She's a strategic, forward-thinking communicator who strives to help her clients create and amplify their brand through innovative and accessible initiatives. She's passionate about accessible content creation across all mediums and works to share her knowledge and passion on the topic with her clients and students. Outside of work, she can be found at a dog park with her two Old English Sheepdogs, Agnes and Edith, or volunteering with the YWCA Durham and the Make-A-Wish Foundation.
The Art of Engagement and Connection in Our Virtual Communication
SESSION TRACK: DE&I; Communication Strategy; Leadership SPEAKERS: Cecilia Lui, Founder & Director, ILIA Connect FORMAT: Interactive Workshop
In the era that is Covid-19, everyone has been pushed to the virtual space for their professional, personal and social needs. Yet, engagement has been a top challenge reported for virtual communication throughout the pandemic. Whether we are part of the work-from-home culture with a daily need to show up for meetings and presentations, or that we crave social connections and regularly attend networking events, adapting our skills and optimizing our ability to communicate with equal or more effectiveness in the virtual world has become a critical skill we need to master. In this session, we will learn the elements that help elevate our ability to step up and show up in the virtual world. The speaker shares how her communications and cross-cultural work complements each other in helping us gain visibility and create impact in our virtual communication.
Cecilia Lui is a seasoned communications professional with a keen interest in work that are often at the intersectionality of communication, people and culture. Cecilia has spent equal time in Canada and in the Asia Pacific during her 30+-year career working for multinationals across corporate administration, communications, and business development. Through her current work across consulting, training, coaching, and teaching, Cecilia supports teams and individuals to build awareness and understanding towards the impact culture, personality, and environment has on the way they communicate, lead, and relate with others. Cecilia also supports individuals on diverse professional initiatives including strengthening their natural communication and leadership voices. Cecilia holds an MA in Communications from California State Fullerton and holds publishing credits with diverse publications on business, coaching and personal topics. Cecilia has also been adjunct lecturer at HKUSPACE (International Business Communication Skills) and Hong Kong Baptist University for its Communication Master’s Program.
Regional Meet Up (Asia Pacific & Americas Audiences)
FORMAT: Networking Activity
Come together with peers in your region to discuss ongoing activities, ideas for the future, and how you can get involved!
The following regions will have their meet up during this time:
To help you determine which Regional Meet Up you should attend, please visit the IABC Regions & Chapters page.
Speed Networking, Powered By Gatheround
We know there is no replacing in-person networking receptions where you can mingle around the room, so we're bringing you the next best thing - speed networking! We'll match you with one of your peers in each round of this guided networking. Questions will be there to guide your conversation in each match you make. This will be a great chance to connect with old friends and make new connections in a different but fun way!
Exhibit Hall Break
FORMAT: Exhibit Hall
Head to the virtual Exhibit Hall to engage with vendors. Don't forget to scan your badge!
You're Worth It. Prove It! Move Beyond Metrics and Measure What's Most Important: Behavior.
SPEAKERS: Cindy Crescenzo FORMAT: Breakout
It IS about time! We've finally got a seat at the table, and we've got to keep it! But, that's not going to happen if all we're reporting are clicks and views. We need to know how to ask the right questions and use the right tools to report the single most important measure in communications: behavior. This session will bring the latest communication measurement best-practices to life through case studies and proven strategies and show you how to measure beyond metrics. You'll learn how to: Listen to employees and get their insights -- no matter where they are currently working, build your survey questions so that they help you to measure behaviors, use all the latest tools at your disposal to constantly keep an ear to your audience, and create a measurement dashboard that helps you tell your story and prove your worth.
Making Meaningful Change: Improving the Representation of Women and Girls in Sport in New Zealand
SESSION TRACK: External Communications; Communication Strategy; Research and Evaluation SPEAKERS: Ngaire Crawford, Insights Director, Australia and New Zealand, Isentia Philip Clark, Strategic Communications Manager, Sport New Zealand FORMAT: Breakout
It's about time that the fair representation of women was a discussion no one needs to have. But we know that women are still underrepresented in a range of sectors, especially sport. The New Zealand government committed to improving the value and visibility of women in sport through a major strategy released released in 2018, this includes a major study into the way women are represented in sports media. In this session Sport New Zealand and research partner Isentia talk through key elements of the strategy, and the research and evaluation designed to change current media behaviour, and what we've learned in the first 2 years of this work. This communications journey deals with strategy, influence, stakeholder management, using clear evidence and evaluation, and trying to make meaningful change with a particularly tricky audience - media!
As Insights Director, Ngaire is the regional head for research at Isentia across Australia and New Zealand. The insights division is responsible for producing bespoke media, communications and reputation research. She is also the Chair of the Global Young Leaders Group for AMEC, the International Association for the measurement and evaluation of communication. She has more than 15 years in the field of communications and media research and is a passionate advocate for measurement and how the right evaluation is critical to ensuring success.
Philip has over 20 years experience in media and communications, over a third of which has been spent working in sport. This includes multiple roles at Sport New Zealand – a government agency responsible for leadership of the sport and recreation sector.
How to Effectively Tackle Misinformation?
SESSION TRACK: External Communications; Communication Strategy; Crisis Communication SPEAKERS: Elisabeth Spits, Strategic Government Advisor l Behavioural and Communication Strategist, Phillips Group FORMAT: Audio Only
Behavioural strategies for combating misinformation. We live in a era of rampant misinformation, most recently and globally about voter fraud and Covid-19 vaccines. It's in every community and industry, where it threatens the integrity of science and other evidence-based disciplines, democracy, and damages the reputations of projects and individuals. Misinformation spreads more quickly then facts, so responsive messaging needs to be carefully targeted and co-ordinated. Communication professionals should aim to inoculate their stakeholders and target audiences from false information before the false belief takes hold. There are evidence-based strategies, informed by behavioural science research to counter misinformation and cut through the noise.
I’m a behavioural insights strategist and high-level communication planner and stakeholder engagement expert with over 20 years’ of government experience in Australia and the UK. I apply the latest cutting-edge behavioural insights, human centred design and system-led thinking to help solve emerging government and society challenges, optimising behaviour outcomes - internally for governments and externally for citizens and communities. I'm experienced in navigating complex regulatory and bureaucratic environments, and responding to complex issues requiring collaboration between multiple teams, agencies and jurisdictions. I’ve presented at conferences, university classes, and delivered training workshops to government employees in my field.
HEROES2021: Employee Volunteerism Elevates CSR Through Innovative Campaign
SESSION TRACK: Skills; Communication Strategy; corporate social responsibility SPEAKERS: Dave Devilles, Vice President for Employee Relations, CSR and Sustainability, Union Bank of the Philippines FORMAT: Breakout
In the Philippines, when the corona virus pandemic hit, the digital capability of a local bank was leveraged to mount a campaign that sought to help the public education sector in equipping schools that are struggling to adapt to the blended learning approach that the government intends to implement when the school year opens. This story tells the grit and determination of a motley crew of employee volunteers to address the plight of 800,000 public school teachers. This campaign is also a story of how employee volunteerism pushed the boundary of what corporate social responsibility can do especially in a time when a co-creating innovative solutions are needed most.
Upon completion, participants will be able to consider the following question:
Dave is Union Bank of the Philippines’ VP for Sustainability, CSR and Employee Relations. He started his career at the Office of the President in 2002 and has moved to corporate communication and sustainability roles in energy, holding, infrastructure/construction, and banking companies. He received the British Chevening Scholarship in 2010 and went to the University of Manchester to obtain his degree in Master of Science in Reputation Management. Dave’s work in internal communication is featured in the recently launched book on Filipino marketing communicators “The Evangelist”. His career purpose is to enable people and organizations to learn a new path to sustainability, shifting the mindset so people are empowered to make small acts that collectively create a bigger positive impact. Outside of corporate practice, he mentors young sustainability practitioners
The Power of Play in Virtual Meetings
SESSION TRACK: Internal Communications; Culture; Communication Strategy SPEAKERS: Caelan Huntress, Speaker, Author, Entrepreneur FORMAT: Interactive Workshop
The present moment is what makes a live presentation matter. If you send a prerecorded video to someone, they can ignore you in favor of a thousand other things competing for their attention. But if you invite someone to play with you, collaboratively, right now in the present moment, you can make them forget every other distraction. By using the Power of Play, and inviting interaction from your attendees, your next virtual presentation will be engaging, exciting, and full of smiles. During this session, I will lead the audience through a series of ten interactive games that are designed to encourage contribution and connection among the attendees. I will also provide everyone a copy of my Zoom Host Checklist, full of games and exercises to keep an audience's attention.
Caelan Huntress is an American digital nomad living in New Zealand, and has spent ten years running an online business while traveling the world with his young family. Caelan is a professional speaker, author, and technology expert who specializes in helping entrepreneurs set up smart marketing systems.
It's About Time We Made Our Communication Less Boring!
SESSION TRACK: Marketing; Communication Strategy; Leadership SPEAKERS: Kieran Flanagan, Co-founder, The behaviour report FORMAT: Interactive Workshop
The biggest danger facing our communications is them being invisible. Human beings are overwhelmed with information and communication. Every year the amount of messages coming at us is increasing and people are getting better at tuning us out and ignoring us. Which means anymore in the communication game needs to up their game and make their comms something people want to engage with, not have to engage with. This means getting MORE CREATIVE and being LESS BORING! Kieran Flanagan has been teaching people how top be 'less boring and more engaging' when it comes to communications for over 2 decades and in this fun and interactive session full of practical examples she will share with you some of her tools and tips to lose the boring and have your comms cut-through. You'll laugh, you'll learn and you'll leave inspired to make messages that matter.
Co-Founder of the Behaviour Report, Kieran Flanagan makes ‘smart people, people’ smart’. Her latest book Forever Skills (co-authored with Dan Gregory), looks at the skills that will future-proof us in a rapidly changing world, including communication and creativity skills. Rated in “ the top 25 C-Suite Speakers to watch for,” by Meetings & Conventions USA, Kieran has audiences “laughing while they learn”. One of the youngest Creative Directors to lead an award-winning advertising agency, she was behind the most successful product launch in Australian history, headed up Australia’s creative school, won awards all over the planet for her thinking and is on faculty at Thought Leaders Global. Her thinking has been published in over a hundred titles all over the globe. She appears on tv and radio and has worked with many of the world’s biggest businesses and brands from Coca-Cola to Unilever to the United Nations.
Coffee Chat with Fellows
Grab a cup of coffee and join IABC Fellows for an interactive chat about the following topics:
Speaking Virtually? Remember the Triangle!
SESSION TRACK: Skills; Professional Development; Leadership SPEAKERS: Anand Tamboli, Principal, Anand Tamboli & Co FORMAT: Virtual Variety
For any professional relying on communication getting the message across is the key. Yet, most people make a mistake by assuming that content is the king. Zoom fatigue is not a real thing; it's a symptom. It happens when we forget three key ingredients of any effective communication. It's about time we started paying attention to all three. The first ingredient is, of course, content. The other two? Come and join Anand as he unravels the other two. While uttering circa 3000 words during the session, he will deliver a message worth 6000 words in a virtual session. Once you get the message, you will always remember the triangle while speaking, virtually or otherwise. And it is not a hard thing to do. We have to be considerate about this important trio and then act on it. Wondering how? See it to believe it!
Anand is an entrepreneur, award-winning author, innovator, speaker, and highly sought after thought leader. He helps people adapt, leverage technology, and transform with the power of creativity and innovation. Anand specializes in areas that intersect with technology and people. He is creativity, innovation, entrepreneurship, and transformation specialist and is well-known for bringing ideas & strategies to life. Being a polymath, he often sheds new light on a topic you think is "done to death." Having worked with several Fortune 500 multinationals for the past two decades, he has cross-industry, multi-cultural experience.
Applying Neuroscience to Your Corporate Communication
SESSION TRACK: Culture; Skills; Communication Strategy SPEAKERS: Laura McHale, Leadership Psychologist, Conduit Consultants Limited FORMAT: Interactive Workshop
It's about time that we upped our game, transforming the practice and delivery of corporate communications using neuroscience. Join business psychologist, Dr. Laura McHale, in this sampler seminar based on her forthcoming book Neuroscience for Organizational Communication (to be published by Palgrave Macmillan in late 2021). We'll explore how powerful insights from neuroscience can help take corporate communications to the next level, position communications departments as powerful agents of cultural change, and unlock energy in modern organizations.
Dr. Laura McHale (CPsychol, ABC) is a business and leadership psychologist specializing in neuroscience, communication, and organizational culture. Prior to becoming a psychologist, Laura worked for over 15 years as a corporate communications executive in the banking industry in New York, London and Hong Kong. Laura now specializes in helping executives and organizations improve communication, increase performance, boost engagement and build greater stress resilience. She is the author of the forthcoming book, Neuroscience for Organizational Communication, to be published by Palgrave Macmillan in 2021. Laura is a Chartered member of the British Psychological Society and an EMCC Accredited Coach at the Senior Practitioner level. She became an Accredited Business Communicator with the IABC in 2011. She has lectured in psychology, neuroscience and communication at the Hong Kong University of Science and Technology and Chinese University of Hong Kong.
It's All About Employee Experience
SESSION TRACK: Internal Communications; Culture; Communication Strategy SPEAKERS: Drew Munn, Future Impact Advisor, Gallagher FORMAT: Breakout
Millions of dollars are invested each year by e-commerce firms into making it easier for people to get to what they need: from the age-old practice of SEO to cutting-edge trends like integrating their functionality into messaging apps. With this high-impact, low-effort experience becoming the de facto standard for how we interact with our customers, why don't we put the same effort into engaging our employees? By shifting the way we think about our channels and messages, there’s nothing stopping us from harnessing the power of the customer experience market to super-charge the experience we offer employees. Complex intranets and boring corporate mailshots have had their day, but new tools need new strategies if we're going to make the most of them. It's time to review our digital communication landscape: to make sure we're making the most of what's available today, and that we're ready for whatever's around the corner.
From a background in data management and software design, Drew combines a love of technology with the world around it to create unique and valuable experiences that connect with users in a deep and truly useful way. As well as architecting custom solutions for a range of top-tier global clients, Drew works with bleeding edge technology firms to define the future of workplace engagement, integrating artificial intelligence and machine learning into day-to-day life.
PR Tech, Apps & Tools : Create Human Connection in a Digital World
SESSION TRACK: Internal Communications; External Communications; Marketing SPEAKERS: Kristy Christie, Director FORMAT: Digital Bootcamp
As the technology landscape changes and everything from departments to press conferences have gone online, PR & communication practitioners are looking for more immersive and enriching ways to enhance the impact of their messages. This session will share tools, apps, insights and trends that are influencing the field and cover how to bring personalised & bespoke experiences to our audiences - whether they be employees or clients. Kristy will introduce a variety of innovative tools that can help you engage audiences in a time when being "zoomed out" is a very real problem. Learn: - What apps, tools & trends are accelerating the transition into a dynamic digital experience - About technological innovation that can increase engagement and productivity - How these help us communicate better with diverse and distributed audiences I'll demonstrate some of these so you can takeaway the practical know how, for use in your organisations.
Upon completion, participants will have a better understanding of the:
Kristy Christie SCMP MBA, is an entrepreneur and public speaker who conducts sessions on topics such as digital communication and marketing, AI and Industry 4.0. She regularly speaks at events and conferences including the IABC 2020 World Conference, the Staffbase VOICES conference, the "Women in Leadership" Conference in Malaysia, "Communicating for a Better World" FUSION Panel in Melbourne and the IABC Leadership Institute in California. Companies engage her to improve efficiency by streamlining department processes, reducing tedious and repetitive tasks whilst keeping its people and business outcomes at the core. Kristy holds an MBA in Entrepreneurial Management, an Advanced Diploma in Software Development and a Post Grad Diploma in Research Methods. She was the first person in Malaysia to attain the Strategic Communication Management Professional certification, and currently volunteers as Chair of the IABC Asia Pacific Region.
Break
Giant Leaps Start Here: It’s About Time…to Explore!
SPEAKERS: Isidro Reyna, Senior Communications Specialist, NASA’s Johnson Space Center FORMAT: Keynote Presentation
NASA’s Johnson Space Center has served as the iconic setting to some of humankind’s greatest achievements. For nearly 60 years, as part of NASA’s nationwide team, Johnson has led the world in human space exploration. By capitalizing on the latest social media features, newsworthy content and trending topics, the space agency aims to share its mission with the public in broader ways than ever before. But they also have an important stakeholder – their employees – whose work to leap to greater heights and new destinations makes them the leader in human space exploration.
Often, NASA employees are on the go — consuming what they want, when they want and on a multitude of platforms. The Johnson External Relations Office reimagined its internal communications products to serve a multi-generational workforce while being responsive to today’s technology platforms. This focuses resources on better serving the needs of the Johnson team with products that help employees and retirees lead the charge as the American space program’s most knowledgeable ambassadors. Plus, it’s a business best practice that will ensure Johnson operates as a well-informed center with a strong sense of community.
Join us for a keynote presentation from NASA Senior Communications Specialist Isidro Reyna as he takes us on a voyage inside the world of NASA communications. Learn how to organize a large-scale internal communications strategy, communicate in ways that are relevant to your employees, and use “everyone communication” as a tool for action!
3…2…1…it’s about time to take your communications to new heights!
Isidro Reyna, APR, joined NASA Johnson Space Center's External Relations Office as a senior communications specialist in 2015. In this role, he manages executive communications for the center and serves as the agency’s Gateway Program public affairs officer in Houston.
Prior to his employment with the space agency, Isidro worked as the deputy chief of public affairs for the U.S. Army Corps of Engineers Galveston District, where he ensured the Public Affairs Office effectively communicated the district’s engineering mission strategically and transparently to a diverse group of internal and external audiences.
Isidro’s earned more than 50 communications awards during his career, including nine Silver Anvil Awards from the Public Relations Society of America (PRSA) and three Grand Excalibur Awards from the society's Houston Chapter.
Isidro earned his Bachelor of Arts in Communication Arts with a specialization in public relations from Our Lady of the Lake University in 2006 and became Accredited in Public Relations (APR) in 2011. He earned a Master of Arts in Communication with a concentration in public relations from the University of Houston's Valenti School of Communication in 2016.
World Conference Summary Song
FORMAT: Group Activity
With music’s proven links to happiness and memory, a Summary Song from SongDivision is the perfect way to conclude the event and make the key messages pop! A SongDivision musician will attend World Conference and on the last day will transform significant themes and moments into an original song that captures the spirit and energy of the event. What’s more, the song is completed IN REAL TIME and performed live!
Excellence Gala Watch Party (Asia Pacific & Americas Audiences)
Join us for an incredible Excellence Gala presentation as we honor IABC’s award winners, including the Chair's Award, Rae Hamlin Award, IABC Fellows and the IABC Gold Quill Award winners. Watch excellence unfold as winners are announced from all Gold Quill Award divisions, including the new COVID-19 Response category, as well as divisional Best of the Best and Agencies and Departments of the Year.